Cherished Vehicle Insurance - Hot Rod, Classic American and Custom Car Insurnot happy
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  1. #1
    Official RnS Addict 296moon's Avatar
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    Cherished Vehicle Insurance - Hot Rod, Classic American and Custom Car Insurnot happy

    After being told 3 times over 5 days running that I would be rung back to renew 1 policy and start a new 1 at the same time I gave up and rung RH ins, both cars were in covered in 40 minutes, I think you need new staff..................................
    Last edited by 296moon; 13-05-2016 at 01:36.
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  3. #2
    Rods 'n' Sods Junkie
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    Quote Originally Posted by 296moon View Post
    After being told 3 times over 5 days running that I would be rung back to renew 1 policy and start a new 1 at the same time I gave up and rung RH ins, both cars were in covered in 40 minutes, I think you need new staff..................................
    Hi Mark,

    Thank you for giving me the opportunity to talk to you over the phone earlier today.

    As discussed I can only apologise openly to you and anyone else that has encountered difficulties in contacting us.

    I know this isn't of much help to you now Mark but if any consolation I want to thank you for bringing this to my attention as our overflow facilities have now been adjusted along with further resource being trained up to service customers moving forward.

    I can be contacted at my desk where available on 0333 005 6234 and I will be more than happy to help.
    Last edited by Coppertop; 10-06-2016 at 14:41.
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