I had a socket that just stopped working tested OK but wouldn't nothing plugged in would work, replaced socket and it worked fine, examined the faulty socket but couldn't see anything obvious so chucked it in the bin.
are there 2 of each colour wire if so its part of the ring and very unlikely to of lost both neutrals
if there is only 1 of each wire then its more likely , especially is you have done any re decorating and maybe moved another socket
im a electrician by trade so if i can advise you or him further drop me a pm and ill send you my mobile number
but as above its more likely the neutral has failed wither on this socket or the 1 before it
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